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About my card

What is my appointment card for?

What information is on my card and where did it come from?

How long is my card valid for?

My details are wrong – what can I do about it?

What happens if I change roles during the year?

What if I lose my card?

What about new members who have recently joined the Movement?

I have opted out of the magazine but received it this month. Why is this and will it happen again in the future?

What do I do if I’m not sent a card or it gets lost in the post?

What is my appointment card for?

Your card recognises the role or roles that you hold in Scouting.

What information is on my card and where did it come from?

Your name, membership number, current appointments (up to a maximum of six) and the review dates of these appointments will be printed on your card. The card will also record your membership of the Scout Network and/or Scout Active Support Units where relevant. This information will be taken from the data held on the membership database at scouts.org.uk.

How long is my card valid for?

Your card will be re-issued annually in April.

My details are wrong – what can I do about it?

If you have changed your name or your name is spelt incorrectly, please contact the Appointments and Membership Team. They will make corrections and can order a replacement card.

If the roles or review dates are wrong, please contact your Appointments Secretary as they will need to amend your record locally.

What happens if I change roles during the year?

If you take on a new appointment before the next annual issue of appointment cards you will receive a new card which will list your new role and all other active roles on it, as part of the appointment process. 

What if I lose my card?

If you lose your card, you can get a replacement at a cost of £5. Please contact the Information Centre who will order your new card and process your payment.

What about new members who have recently joined the Movement?

New members will be issued with an appointment card when they complete the appointment process and have been issued with a full appointment. 

I have opted out of the magazine but received it this month? Why was this and will it happen again in the future?

You have been opted back into the magazine mailing for this issue of Scouting to ensure that you receive your appointment card. You will find your card attached to the address sheet. You will now be opted back out of the magazine.

The cards will be re-issued annually. If the cards continue to be issued via Scouting magazine, you will receive the relevant edition of Scouting each year to ensure that you receive your card. Scouting magazine is published every two months. If you decide that you would like to continue to receive the magazine, you can amend your details by logging in to Scouts.org.uk, clicking on My Profile and then Mailing.

Alternatively, contact The Scout Information Centre (or call them on 0845 300 1818).

What do I do if I’m not sent a card or it gets lost in the post?

If you don’t receive your magazine then please let The Scout Information Centre know.

Cards will only be sent to adults holding a full appointment. If you have not yet completed the appointment process and hold a provisional (or pre-provisional) appointment, you will not have received a card with your magazine. Your card will be sent to you when your full appointment is confirmed.

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Charity Numbers 306101 (England and Wales) and SC038437 (Scotland).
Registered address: The Scout Association, Gilwell Park, Chingford, London, England E4 7QW