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About my card

What is my appointment card for?

What information is on my card and where did it come from?

How long is my card valid for?

My details are wrong – what can I do about it?

What happens if I change roles during the year?

What if I lose my card?

What about new members who have recently joined the Movement?

What do I do if I’m not sent a card or it gets lost in the post?

What is my appointment card for?

Your card recognises the full role or roles that you hold in Scouting.

What information is on my card and where did it come from?

Your name, membership number, current appointments (up to a maximum of six) will be printed on your card. The card will also record your membership of the Scout Network and/or Scout Active Support Units where relevant. This information will be taken from the data held on Compass.

How long is my card valid for?

Your card will normally be re-issued annually in April.

My details are wrong – what can I do about it?

If you have changed your name or your name is spelt incorrectly, please contact the Appointments and Membership Team. They will make corrections and can order a replacement card.

If the roles are wrong, please contact your Appointments Secretary.

What happens if I change roles during the year?

If you take on a new appointment before the next annual issue of appointment cards you will receive a new card which will list your new role and all other active roles on it, as part of the appointment process. 

What if I lose my card?

If you lose your card, you can get a replacement at a cost of £5. Please contact the Information Centre who will order your new card and process your payment.

What about new members who have recently joined the Movement?

New members will be issued with an appointment card when they complete the appointment process and have been issued with a full appointment.

What do I do if I’m not sent a card or it gets lost in the post?

If you don’t receive your magazine then please let The Scout Information Centre know on 0845 300 1818, 020 8433 7100 or info.centre@scouts.org.uk.

Cards will only be sent to adults holding a full appointment. If you have not yet completed the appointment process and hold a provisional (or pre-provisional) appointment, you will not have received a card. Your card will be sent to you when your full appointment is confirmed.

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