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Review process

Most people work better if they have, from time to time, the opportunity to discuss how they are doing and where they are going.


A review in Scouting is simply an opportunity to look at what has happened since someone started their role, or since their last review, and to see what further support and guidance they might need. It should not be confused with the performance appraisals that many people have experienced at work. Reviews can be both formal and informal, depending on what stage an individual is at in the course of their appointment.

An informal review is held at least annually, to build on the chats you have during the year. It is a chance to take stock and plan for the future.

A formal review takes place at the end of an appointment, and an agreement is made over whether the individual’s appointment should be renewed, whether they should take on a different role, or whether they will retire.

The review consists of meeting with the adult involved, in comfortable surroundings, and discussing how the last year in Scouting has gone for them. The benefits are that the team is more motivated, and the manager knows more about how the individuals in the team feel and their views on the future. It helps us in making sure that people are in the right roles, both for themselves and for Scouting, leading to happier leaders and so better Scouting delivered for our young people to enjoy.

Further Information

Finding out how volunteers are getting on: the review process (PDF)
This resource is also available from Scout Shops at a cost of 10p per booklet.

Dealing with difficult reviews (PDF)

Dealing with difficult situations (PDF)

Review templates

Review agenda (Editable PDF)

Review action plan (Editable PDF)


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Charity Numbers 306101 (England and Wales) and SC038437 (Scotland).
Registered address: The Scout Association, Gilwell Park, Chingford, London, England E4 7QW